Refund Policy
At Chrome Saint, we take pride in the quality of our products. If you’re not completely satisfied with your purchase, we’re here to help.
30-Day Return Window
We accept returns and refunds within 30 days of the delivery date.
To be eligible for a return:
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Items must be unused, unworn, and in original condition
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Items must be returned in their original packaging
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Proof of purchase (order number or receipt) is required
Non-Refundable Items
The following items are final sale and not eligible for refunds:
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Custom or made-to-order items
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Items marked as Final Sale
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Gift cards
Refund Process
Once your return is received and inspected:
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You’ll be notified via email of approval or rejection
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Approved refunds will be issued to the original payment method
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Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider
Return Shipping
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Customers are responsible for return shipping costs unless the item arrived damaged or defective
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Original shipping fees are non-refundable
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue so we can make it right.
How to Start a Return
To initiate a return, email us at [your support email here] with:
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Your order number
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Reason for the return