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Refund Policy

At Chrome Saint, we take pride in the quality of our products. If you’re not completely satisfied with your purchase, we’re here to help.

30-Day Return Window

We accept returns and refunds within 30 days of the delivery date.

To be eligible for a return:

  • Items must be unused, unworn, and in original condition

  • Items must be returned in their original packaging

  • Proof of purchase (order number or receipt) is required

Non-Refundable Items

The following items are final sale and not eligible for refunds:

  • Custom or made-to-order items

  • Items marked as Final Sale

  • Gift cards

Refund Process

Once your return is received and inspected:

  • You’ll be notified via email of approval or rejection

  • Approved refunds will be issued to the original payment method

  • Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider

Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged or defective

  • Original shipping fees are non-refundable

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue so we can make it right.

How to Start a Return

To initiate a return, email us at [your support email here] with:

  • Your order number

  • Reason for the return

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